Terms of service

Terms of Service – SneakerTCG

Last Updated: June 2026

OVERVIEW

Welcome to SneakerTCG. Throughout these Terms of Service, the terms "SneakerTCG," "we," "us," and "our" refer to SneakerTCG and its affiliated services.

SneakerTCG is a global retailer specializing in authentic sneakers, streetwear, watches, Pokémon Trading Card Game products, One Piece Card Game products, collectibles, and related merchandise.

By accessing our website, creating an account, placing an order, or using any of our services, you agree to be bound by these Terms of Service, our Privacy Policy, Shipping Policy, Return & Refund Policy, and any additional policies posted on our website.

If you do not agree with these Terms, you must discontinue use of our Services immediately.

1. ELIGIBILITY

By using our Services, you confirm that:

  • You are at least 18 years old or the legal age of majority in your jurisdiction.
  • You have the legal capacity to enter into binding agreements.
  • All information provided to us is accurate, complete, and current.

You are responsible for maintaining the confidentiality of your account information and for all activity that occurs under your account.

2. PRODUCT AUTHENTICITY

At SneakerTCG, authenticity is a core part of our business.

We guarantee that all products sold through our platform are:

  • 100% authentic
  • Genuine branded merchandise
  • Professionally inspected where applicable
  • Accurately represented to the best of our knowledge

Products may include:

  • Sneakers
  • Streetwear
  • Watches
  • Pokémon TCG products
  • One Piece Card Game products
  • Accessories and collectibles

Any trademarks, logos, or brand names displayed remain the property of their respective owners.

3. PRODUCT CONDITION

We strive to accurately describe every item offered for sale.

Product condition may vary depending on category and may include:

New / Factory Sealed

Products that have never been opened, worn, or used.

New With Tags

Items in new condition with original manufacturer tags attached.

New Without Tags

Unused products that may no longer include original tags.

Pre-Owned

Products that have previously been used and are sold in the condition described.

Customers are responsible for reviewing product descriptions and images before purchasing.

4. PRICING

All prices displayed on our website are subject to change without notice.

Prices may fluctuate due to:

  • Market demand
  • Supplier pricing
  • Product rarity
  • Exchange rates
  • Limited allocations

Pricing displayed at checkout is the final purchase price before applicable taxes and shipping fees.

We reserve the right to correct pricing errors and cancel orders affected by incorrect pricing.

5. ORDERS & ACCEPTANCE

Submission of an order does not guarantee acceptance.

SneakerTCG reserves the right to:

  • Refuse any order
  • Limit quantities
  • Cancel suspicious transactions
  • Reject orders believed to be fraudulent

Orders become accepted only after:

  • Payment has been successfully processed
  • A confirmation email has been issued

6. LIMITED RELEASES & HIGH-DEMAND PRODUCTS

Certain products may be released in limited quantities.

This includes but is not limited to:

  • Limited-edition sneakers
  • Exclusive streetwear
  • Pokémon TCG releases
  • One Piece Card Game releases
  • Special collaborations
  • Collector's items

To ensure fairness, we may:

  • Limit quantities per customer
  • Cancel duplicate orders
  • Refuse orders associated with reselling activity

Our decision regarding allocation and purchase limits is final.

7. PRE-ORDERS

Certain products may be sold before official release dates.

By purchasing a pre-order item, you acknowledge:

  • Release dates are provided by manufacturers and may change.
  • Delays may occur outside our control.
  • Shipment will occur once inventory is received.
  • Pre-order allocations may be adjusted by suppliers.

If supplier allocations are reduced, we reserve the right to cancel affected orders and issue a full refund.

8. SHIPPING & DELIVERY

Estimated delivery dates are not guaranteed.

SneakerTCG is not responsible for delays caused by:

  • Shipping carriers
  • Customs authorities
  • Weather events
  • Supply chain disruptions
  • Manufacturer delays
  • Force majeure events

Risk of loss transfers to the customer once the package has been delivered to the carrier.

9. RETURNS & REFUNDS

Returns and refunds are governed by our separate Return & Refund Policy.

Certain products may not be eligible for return, including:

  • Opened Pokémon TCG products
  • Opened One Piece Card Game products
  • Personalized items
  • Certain limited-release products
  • Gift cards

Please review our Return Policy before purchasing.

10. INTELLECTUAL PROPERTY

All content on SneakerTCG, including:

  • Logos
  • Graphics
  • Product descriptions
  • Website design
  • Text
  • Images

is protected by intellectual property laws.

You may not:

  • Copy
  • Reproduce
  • Republish
  • Sell
  • Distribute
  • Modify

any content without written permission.

11. PROHIBITED ACTIVITIES

You agree not to:

  • Commit fraud
  • Use stolen payment methods
  • Attempt unauthorized access
  • Interfere with website functionality
  • Upload malicious software
  • Harvest customer information
  • Abuse promotions or discount systems
  • Engage in illegal activities

Violations may result in immediate account termination.

12. THIRD-PARTY SERVICES

Our website may contain links to third-party services.

We are not responsible for:

  • Third-party websites
  • Third-party content
  • Third-party transactions
  • External policies

Use of third-party services is at your own risk.

13. DISCLAIMER OF WARRANTIES

All products and services are provided on an:

"As Is" and "As Available" basis.

We do not guarantee:

  • Continuous website availability
  • Error-free operation
  • Exact product expectations
  • Uninterrupted access

To the fullest extent permitted by law, all implied warranties are disclaimed.

14. LIMITATION OF LIABILITY

To the maximum extent permitted by law, SneakerTCG shall not be liable for:

  • Indirect damages
  • Consequential damages
  • Lost profits
  • Lost revenue
  • Business interruption
  • Data loss

Our maximum liability shall never exceed the amount paid for the affected order.

15. FRAUD PREVENTION

To protect customers and brands, we reserve the right to:

  • Request identity verification
  • Require proof of payment
  • Hold orders for review
  • Cancel suspicious transactions

Failure to provide requested verification may result in order cancellation.

16. GOVERNING LAW

These Terms shall be governed and interpreted under the laws of the United Kingdom.

Any disputes arising from the use of our Services shall be subject to the exclusive jurisdiction of the courts of the United Kingdom.

17. CHANGES TO THESE TERMS

We reserve the right to update or modify these Terms of Service at any time.

Updated versions will be posted on this page with a revised effective date.

Continued use of the website constitutes acceptance of any changes.

18. CONTACT INFORMATION

For questions regarding these Terms of Service, please contact:

📧 support@sneakertcg.com

SneakerTCG Commitment

At SneakerTCG, we are committed to providing authentic products, transparent policies, fair pricing, and a secure shopping experience for collectors, sneaker enthusiasts, watch collectors, and streetwear fans worldwide. Your trust is our highest priority.